Privacy Policy

Effective Date: June 7, 2025
Last Updated: April 10, 2026

StoneWolf Services ("we," "our," or "us") values your privacy and is committed to protecting the personal information you provide when using our website and services. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, submit a home improvement project request, request to be connected with a local construction professional, contact us, or opt in to receive SMS communications.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Property or project address
  • Home improvement project details
  • Preferred service information
  • Information you voluntarily provide when requesting a contractor connection
  • Any information you voluntarily provide through our website, contact forms, email, or phone.

Mobile Information

  • Mobile phone number provided for SMS communications.
  • Your messaging preferences and consent records.

Project & Contractor Connection Information

  • Type of home improvement project
  • General project requirements
  • Property-related information voluntarily submitted by you
  • Preferred timing or availability
  • Information needed to facilitate a connection with an appropriate local construction professional

Website Usage Data

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on our website
  • Referral source and general website analytics.

Cookies & Tracking Technologies

We may use cookies and similar technologies to improve website performance, analyze visitor behavior, and enhance your browsing experience.

How We Use Your Information

We use the information we collect to:

  • Receive and review homeowner project requests.
  • Understand the nature and requirements of requested home improvement projects.
  • Facilitate connections between homeowners and local construction professionals who may be able to assist with their projects.
  • Communicate with homeowners regarding submitted project requests and contractor connections.
  • Communicate with participating construction businesses regarding relevant project opportunities.
  • Send SMS messages that you have expressly opted in to receive.
  • Respond to customer inquiries and support requests.
  • Improve our website, customer experience, and services.
  • Maintain business records and comply with applicable legal obligations.
  • Protect against fraud, unauthorized activity, or misuse of our services.

Text Messaging Compliance

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties except aggregators and providers of text messaging services necessary to deliver SMS communications.

Mobile phone numbers and SMS consent are never sold, rented, or shared with third parties or affiliates for their marketing purposes.

Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe. Reply HELP for assistance. Consent is not a condition of purchase.

How We Share Your Information

StoneWolf Services does not sell, rent, or trade your personal information to third parties for their independent marketing purposes.

Because StoneWolf Services facilitates connections between homeowners and local construction professionals, information that you voluntarily submit for the purpose of requesting a contractor connection may be shared with an appropriate participating construction professional when necessary to facilitate the connection or respond to your project request.

We may also share information when necessary with trusted service providers that assist in operating our business, including:

  • Customer relationship management platforms
  • Customer support providers
  • Website hosting services
  • Communication service providers
  • SMS delivery providers
  • Technology and administrative service providers

Information shared with service providers is limited to what is reasonably necessary for them to perform services on our behalf.

SMS Consent Protection: Text messaging originator opt-in data and consent will not be shared with third parties or affiliates for their marketing or promotional purposes. Such information will not be shared with third parties except aggregators and providers of text messaging services necessary to deliver SMS communications.

Mobile phone numbers and SMS consent are never sold, rented, or shared with third parties or affiliates for their marketing purposes.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Although we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Your Privacy Choices

You may request to:

  • Access your personal information.
  • Correct inaccurate information.
  • Update your contact details.
  • Request deletion of your personal information where permitted by law.
  • Opt out of future communications.
  • Request information regarding how your information is used to facilitate a contractor connection.

To stop receiving SMS messages, simply reply STOP to any text message you receive from us.

For assistance, reply HELP or contact us directly using the information provided below.

SMS Communications & Consent

By providing your mobile phone number and affirmatively opting in, you expressly consent to receive automated and non-automated SMS messages from StoneWolf Services regarding:

  • Home improvement project inquiries
  • Project request confirmations
  • Follow-up regarding submitted project information
  • Contractor connection communications
  • Customer support communications
  • Requests for additional project information
  • Updates related to your requested services
  • Promotional messages, where applicable and where separate appropriate consent has been provided

Message Frequency: Message frequency varies. Message frequency may vary depending on your interactions with our business.

Message & Data Rates: Message and data rates may apply. Standard message and data rates may apply based on your mobile carrier.

Opt-Out: You may opt out at any time by replying STOP to any text message to unsubscribe.

Help: Reply HELP for assistance.

Consent Not Required: Consent is not a condition of purchase. Your consent to receive SMS messages is not a condition of purchasing any products or services from StoneWolf Services.

Mobile Information Sharing: Mobile phone numbers and SMS consent are never sold, rented, or shared with third parties or affiliates for their marketing purposes.

Children's Privacy

Our website and services are intended for individuals who are at least 18 years of age or the age of legal majority in their jurisdiction.

We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will promptly delete it.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or service offerings.

Any revisions will be posted on this page with an updated Last Updated date. Continued use of our website after changes become effective constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

Last Updated: April 10, 2026